Camera Surveillance in our warehouses and offices

Camera surveillance at ICA's warehouses and offices is primarily utilized for your safety and ours. The data controller for camera surveillance is the ICA company or companies operating at a specific location. Clear signage is placed before entering a monitored area and identifies the entity that is the data controller. Furthermore, some warehouses employ cameras for additional purposes, as outlined below.

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Your rights

Under the General Data Protection Regulation, you have a number of rights. You can read more about your rights here.

Each ICA company has appointed a Data Protection Officer who you can reach at:

ICA Gruppen AB: privacy.opdev@ica.se
ICA Sverige AB: dpo.icasverige@ica.se
ICA Banken AB: dpo.icabanken@ica.se
ICA Försäkringar AB: dpo.icabanken@ica.se
ICA Fastigheter AB: privacy.opdev@ica.se
Apotek Hjärtat AB: dataskyddsombud@apotekhjartat.se

Purposes of camera surveillance:

Camera Surveillance for the Purpose of Prevention, Detection and Investigation of Crime and Workplace Incidents

Utilization of Cameras to Automate Processes and Quality-assured Data Collection for Inbound and Outbound Deliveries in Warehouse Operations

Cameras are employed to automatically scan labels for outbound shipments, photograph outgoing load carriers, and count the unloading of empty goods at inbound deliveries within warehouse environments. Individuals in the camera's field of view may be recorded. Personal data is then de-identified to ensure no individuals appear in the images.

Specifically, the following activities are conducted:

Quality assurance and streamlining outbound deliveries - ensuring that the right load carriers are loaded on the right lorry, tracking missing goods and ensuring packing quality
Quality assurance and streamlining inbound deliveries - detecting discrepancies (loss) of empty load carriers
Optimizing operational procedures for inbound and outbound delivery processes
Generate invoice basis
Verify accurate invoicing.

We do not use your personal data to measure your and your group's performance.

Categories of personal data

Video footage

Legal basis

Legitimate interest. The processing is necessary to fulfil our legitimate interest in using cameras to automate processes and to ensure the quality of data collection for incoming and outgoing deliveries in warehouse operations.

Retention period

Your personal data will be kept for as long as necessary for the fulfilment of the purpose:

In normal operation typically, up to 10 seconds before the images are de-identified, but in some instances, it may take up to 24 hours. During the development of the system: image material is preserved for up to 72 hours before being de-identified. De-identified images are stored until further notice.

Location

The use of cameras for this purpose is relevant in the following warehouse units:

Borlänge DE, Planerargatan 3, 78170 Borlänge
Helsingborg DE, Långebergavägen 100, 256 69 Helsingborg
Kallhäll DE, Mejerivägen 2, 176 02 Järfälla
Kungälv DE, Truckgatan 15 , 442 40 Kungälv
Linköping SP, Köpetorpsgatan 8, 582 78 Linköping
Uppsala SP, Rapsgatan 13, 75450 Uppsala
Viby LE, Mätarvägen 39, 196 37 Kungsängen
Västerås SP, Saltängsvägen 40, 721 32 Västerås
Västerås MG Huset, Hackstavägen 2, 721 32 Västerås
Växjö SP, Högsbyvägen 3, 352 74 Växjö
Årsta SP, Transportvägen 17, 117 43 Stockholm

Enable Efficient and Safe Traffic Management at our Warehouses, including the Use of Real-time Cameras

Camera Surveillance in our warehouses and offices

Your rights

Purposes of camera surveillance:

Parties with whom information is shared

Where the data is stored

If you have concerns